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FAQs

I can't connect my Smart TV because the signal is too weak.

I suggest buying a WiFi range extender.  The WiFi antenna if your TV probably isn't strong enough to adeqautely reach the nearest Access Point.  WiFi Extenders have more powerful antennas.  Once that is connected to the Civic WiFi, your TV will connect to that Extenter,  For more information see follow this link - >https://rochdalemesh.co.uk/wifi/web/extend

My extender was working, but now it's not.  It was plugged in in the kitche,, and now I've moved it into the living room to be closer to my computer.

The Extender needs to be close to the access point outside, in order to relay the signal inside.  If you've moved the Extender away from it''s location where it could connect to the outdoor access point it will lose connection.

WiFi Extender Placement

A second extender can be installed, and connected to your existing WiFi Extender.

See https://rochdalemesh.co.uk/wifi/web/ssids for more information about connecting to SSIDs.

 

I can see three co-operative networks: which one is best for me? I live at College Bank.

All the access points are broadcasting all three networks in all the areas.  We've done this for ease of use: so you don't have to join differerent networks as you travel throughout the various areas.  They are all the same, apart from the name.

My phone keeps flipping between networks.  Sometimes it's on the extender, and sometimes it's on the Falinge Co-Operative Freenet.

When you are connected to the extender, the SSID normallt ends with the suffix _EXT.  Your device will connect to the signal that is strongest.  If you are moving about in your premesis, then the external signal might be stronger in some places than your extender.  It is ok to click Forget Network, because you can always join again with one click.

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I've got and extender, and was wondering where in my flat is the best place to plug it in?

Extenders should be plugged in as close to the outside signal as possible.  So, If you bedroom is closest to the green broadcast signal, plug in your extender there, or if your kitchen is closer, there, etc.

2.4Ghz Broadcast Signals From The Rochdale WiFi MeshThis where the access points are broadcansting from%Ghz Doesnt broadcast as far, but is wider, therefore faster

About The Project

Rochdale Council in partnership with RBH have been funded by GMCA (Greater Manchester Combined Authority) to provide free high speed broadband to residents in College Bank and Lower Falinge.  Working with The Co-operative Heritage Trust and Co-operatives UK to operate the network and transmit the signal from Rochdale Pioneers Museum – any resident can access it any time of the day for work, learning, leisure and services. 

Some sites with adult content have been disabled for everyone’s safety and excessive downloading may be blocked to maintain optimum user experience. Let your friends and neighbours know about this great offer brought to you through the power of co-operation.

If you need any support or access to equipment then please contact us on 01706 926657 or email jobsandskills@rochdale.gov.uk 

This is the first phase of the rollout in your area and we will be adding information about the support and sessions planned for residents.